These are the terms of service of Pokercode GmbH under which we supply products to our customers. We expect all visitors and customers to have carefully read this page and be fully aware of its contents. “We”, “Our” or “Us” always refers to Pokercode GmbH, “you” always refers to you as a visitor, user and/or customer of the official Pokercode GmbH website https://pokercode.com
Date of publication: December 2nd, 2020
Pokercode is an internationally registered trademark. All use of this trademark needs to seek prior written permission by Pokercode GmbH or is otherwise punishable by law.
All text, pictures, fonts, logos, videos and audio is the sole property of Pokercode GmbH or of Pokercode's valued partners who have therefore provided written permission to Pokercode to use their footage. Any duplication or use apart from private purposes is prohibited.
For further information see "content abuse" in these Terms of Service.
The site and its original content, features and functionality are owned by Pokercode GmbH and are protected by international copyright, trademark, patent, trade secret and other intellectual property and proprietary rights laws.
If you think that there' s bugs or errors on pokercode.com, feel free to contact us under [email protected]
We will try to do our best to correct them and provide fair products that meet your expectations.
However, we can not be held responsible for any misinformation or content you don' t agree with.
We are not liable for if the course is suitable for your needs or not.
Our content creators such as for example Fedor Holz and Matthias Eibinger tried their best to provide a holistic poker course to the best of their belief and knowledge.
Everything above that is not in our area of control.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material is kept up to date.
Reasons for that could be
- missing payment
- content abuse
- other reasons
During the registration, you accept to provide and maintain right, valid, and complete information about yourself as indicated by the Service’s registration form. If you are under 13 years of age, you are not allowed to use the Service. Besides, if you are under 18 years old, you may use the Service only with the permission of your parent or guardian.
We do limit our liability to the extent it is lawful to do so. If you happen to experience death or personal injury, fraud or any breach of your personal rights caused by negligence of Pokercode GmbH or one of its employees, we will, by law, do everything in our duty to protect the rights of everyone involved. If a device or digital content of yours is damaged through our service, we will either let it be repaired or pay you compensation. However, clear proof of the cause has to be provided. We will not be liable for damage which could have been avoided by using anti-virus software or other applicable anti-malware services. Pokercode's products are only provided for your private personal use.
If a part of this contract is held to be illegal or otherwise unenforceable, the remainder of the contract still applies.
Pokercode.com offers highly valuable products for individuals who want to elevate their poker game. If we happen to find strong evidence that you are abusing our services, we may terminate our contract immediately and there is no chance for a refund for you.
Without our prior written permission it is strictly forbidden for you to
- share your account with others- loan your account temporarily to someone else
- download any content from pokercode.com- save any content offline from pokercode.com
- spread or republish any content from pokercode.com
- share or redistribute any content from pokercode.com
- sell, rent or sub-license material from pokercode.com
All the information provided on pokercode.com are the intellectual property of Pokercode GmbH and by no means a guarantee to be rightfully proven. Our goal is to do our best providing you the best poker content that we are able to offer. If you happen to find "wrong" information or tips that might lead you to lose money there is no way Pokercode GmbH is liable for that. It is your sole responsibility what you do with your money and also which poker games you play and what decisions you make at the table.
All Pokercode prices will be declared and charged in the currency Pokercode decides. All Pokercode prices are total prices including all tax and fees. Such tax is based on the bill-to address and the national tax rate in effect at the time of your purchase.Foreign currency exchange rates are due to the bank of the account you purchase a Pokercode product from. We reserve the right to refuse to make contract with you and deny payment. It is your responsibility to pay in a timely manner and that your payment method is valid. By you having access to one of our accepted payment methods we expect you to be of full awareness of buying a product online. All sales are final. Prices may change over time and the services do not include any price protection or refunds in the event of a price reduction or promotional offering.Refunds will not take place unless you can provide specific reasons for cancelling your subscription, which we'll evaluate from cause to cause. However, after our successful acceptance of your use of one of our offered payment methods, we will deliver the purchased product in timely manner. If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If any technical problems occur or unreasonable delay in delivery of over seven days after purchase of the product, your exclusive and sole choice is a refund of the price paid. For detailed information see the next clause of our terms of service, product delivery.
Annex to Regulation (EC) No 2006/2004 of the European Parliament and of the Council of 27 October 2004 on cooperation between national authorities responsible for the enforcement of consumer protection laws:
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of successfully purchasing any product on pokercode.com. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. You can watch up to three of the 60+ lectures and get a total refund within the first 14 days after your purchase without giving any reason. However, if you have already used more than three lectures of the content of the Pokercode GmbH, you will get an aliquot refund to the content consumed. This means, that the time you have watched the Pokercode will be divided by the overall time of the Pokercode and you will then get refunded in this extent up to 25% of the total Pokercode price purchased. By consuming, which means watching, more than 25% of the Pokercode, you can then reach out to us to find an individual solution, however, your right of withdrawal is forfeited.
Click here to download the model withdrawal form
As above withstanding, any customer has the right to withdraw from his purchase at any time given a 14d withdrawal period starting at day and time of purchase, upon not consuming more than 25% of the goods purchased. Other than that, any customer has the right to end any contract upon end of any billing cycle at any moment. This can either happen through his profile management section on app.pokercode.com, or through contacting our customer support team via [email protected].
We promise to grant you access to your purchased product within seven days unless you' re taking place in a presale or other terms are explicitly stated in the specific campaign.Most of our products will be delivered instantly after successful payment. Pokercode GmbH has the right to refuse to make contract with you for any reasons. Payment will then be neglected or refunded.Our products will be delivered and open for your access until termination of Pokercode GmbH.
Feel free to direct all questions, comments or enquiries to [email protected]
Thank you for accepting our ToS and have fun with the Pokercode, a product we put all our heart and energy into. Also, we wish you good luck at the tables.
Yours, Fedor, Matthias and the Pokercode-Team